{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free standard delivery across Ireland on orders of EUR 100 or more; a flat EUR 25 delivery charge applies below that. Express Shipping is a paid upgrade at EUR 25 on any order. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days, to addresses in Ireland only.",
    "content": "Shipping Last updated 25 September 2026. This page describes how this shop works in plain English. It is not legal advice. Where we deliver We deliver to addresses in Ireland. Delivery takes 5 to 7 days wherever you are in the country, once your order has been handled. We do not ship outside Ireland. What delivery costs Standard delivery is free on orders of €100 or more. Below that, a flat €25 applies. The charge is shown in your cart before you pay, so nothing is added at the last step. You can also choose Express Shipping in the cart for €25. Express is a paid upgrade, so that charge applies to every express order, including orders that qualify for free standard delivery. If you need your order by a particular date, email us before you buy and we will tell you honestly whether it is achievable. How long it takes Orders are handled and packed within 24 to 48 hours, and most are shipped within 24 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has shipped. Once you have it, you can follow the parcel on our order tracking page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. Edging sections, spikes and tools often travel separately. If part of an order has arrived and you are unsure about the rest, email us and we will check it for you. If something goes wrong in transit Your order is our responsibility until it is delivered to you. If it arrives damaged or does not arrive, email us at theteam@customersupport.care with your order number and we will put it right at no cost to you. Our refunds and returns page has the details.",
    "url": "https://gardenedge.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop's own change-of-mind returns policy: 15 days from delivery, one day more than the 14 day right to cancel under Irish and EU consumer law. Goods come back with proof of purchase, in their original packaging where possible, at the buyer's cost, and nothing is deducted for handling. Faulty or misdescribed goods are covered separately by the Consumer Rights Act 2022. Nothing here is cut to a customer's measurement.",
    "content": "Refunds & Returns Last updated 25 September 2026. This page describes how this shop works in plain English. It is not legal advice. Cancelling before your order ships You can cancel any order free of charge until it ships. Most orders are shipped within 24 hours of being placed, so if you need to change or cancel one, email us within 12 hours at theteam@customersupport.care with your order number. If your order has already shipped, we cannot stop it, but you can still cancel under the 15 days below once it arrives. 15 days from delivery to change your mind Irish and EU law give you 14 days from the day your order is delivered to cancel an online purchase, without giving a reason. That right comes from the Consumer Rights Act 2022, which gives effect in Ireland to the EU Consumer Rights Directive (2011/83/EU). We give you 15 days from delivery, one day more than the law requires, on the same terms. If your order arrives in more than one parcel, the days run from the day the last parcel arrives. Nothing we sell is cut or made to order. Edging comes in standard sections sold per metre, and every kit, tool and pack is a standard stock item, so the whole range is covered. How to cancel and send goods back Tell us within 15 days of delivery. Email theteam@customersupport.care with your order number and the items you are sending back. You can use the cancellation form at the bottom of this page, but you do not have to. Send the goods back within 14 days of telling us. We will reply with the return address; goods go back to the warehouse your order was sent from. A tracked service protects you if a parcel goes missing. Keep your receipt, order confirmation or other proof that you bought from this website. We cannot accept returns of goods bought from other retailers. Please send the goods back in their original packaging if you still have it, packed so they arrive undamaged. You are free to open and check the goods, as you would in a shop. If they have been used or handled more than that, for example fixed into the ground, we can reduce the refund by the loss in value. You pay the cost of sending the goods back when you change your mind. Edging sections are long and heavy, so this can cost more than a small parcel. If you are unsure about lengths or quantities, email us before you order and we will help you work it out. Refunds Your refund covers the price you paid for the goods and the standard delivery charge on your order. If you chose Express Shipping, the extra you paid over standard delivery is not refunded. Nothing is charged for handling, restocking or cancelling. We process your refund within 24 to 48 hours of receiving the goods back, and always within 14 days of the day you told us you were cancelling. We can wait until the goods reach us, or until you show us proof that you have sent them, whichever comes first. The refund goes to the way you paid, your card or your PayPal account, or we can hold it as credit against a future order if you ask us to. Card providers and PayPal usually take a few more working days to show it on your statement. Faulty, damaged or incorrect items This applies to everything we sell, separately from the 15 days above, and nothing on this page limits it. Under the Consumer Rights Act 2022, the goods we sell you must match their description, be fit for their purpose and be of the quality you can reasonably expect. If they are not, you are entitled to have them repaired or replaced, and in some cases to a price reduction or a full refund. Within 30 days of delivery you can reject faulty goods outright for a full refund. We pay the cost of returning faulty goods. Damaged in transit If a parcel arrives damaged or with parts missing, email us straight away with your order number and a photograph of the packaging and the item. We will arrange a replacement or a refund at no cost to you. Photographs help us take it up with the courier, so they speed things along, but they are not a condition of your rights. The wrong item, or an order that never arrives If you receive something different from what you ordered, or your order does not arrive, tell us as soon as you can. Putting that right is our job and it costs you nothing. Cancellation form You can copy this form into an email if you find it useful. Any clear statement that you are cancelling works just as well. To: GardenEdge Ireland (Caruso Consulting Co Ltd), Charlemont Exchange, Charlemont St, Dublin, D02 VN88, Ireland, theteam@customersupport.care I/We hereby give notice that I/We cancel my/our contract of sale of the following goods: [list the items] Ordered on [date] / received on [date] Order number: [number] Name: [your name] Address: [your address] Date: [date] If something goes wrong If you are unhappy with how we have handled a return, see our complaints handling policy . The Competition and Consumer Protection Commission gives free information about your consumer rights at ccpc.ie . Nothing on this page limits your rights under the Consumer Rights Act 2022.",
    "url": "https://gardenedge.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How GardenEdge Ireland collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 25 September 2026. This page describes how this shop works in plain English. It is not legal advice. Who we are This website is operated by Caruso Consulting Co Ltd, trading as GardenEdge Ireland (\"we\", \"us\" or \"our\"). We decide how your personal data is used, which makes us its controller under the EU General Data Protection Regulation (GDPR). If you have any question about this policy or your data, email theteam@customersupport.care . What we collect Your name, delivery and billing address, email address, and phone number if you give one. What you ordered, when, and what you paid. Anything you write to us, including quote requests and photographs you send, so we can answer and refer back to it. How the website is used, through analytics cookies, only if you accept them in the cookie banner. We never receive or store your card details. Card payments are handled by Stripe and PayPal on their own systems, and we see only whether the payment succeeded. Why we use it, and our legal basis To take your order, pack it, deliver it and support it afterwards. We need this to carry out our contract with you. To answer your questions and prepare quotes, because you asked us to. To keep the business and tax records the law requires. This is a legal obligation. To prevent fraud and keep the website secure. This is in our legitimate interests. To understand how the website is used so we can improve it, only with your consent. Who we share it with Only the parties we need to complete and support your order: our payment providers, the courier, the service that sends our order emails, and our analytics provider. We do not sell your personal data. Data outside the European Economic Area Our business is based in Thailand, and some of the providers we use store or process data in other countries, including the United States. This means your data may be handled outside the European Economic Area. If you would like details of these transfers, email us. Marketing email We send marketing email only if you have agreed to receive it, and every message includes a way to unsubscribe. Order confirmations and delivery updates are not marketing and are sent to every customer. How long we keep it Order records are kept for as long as business and tax record-keeping requires. Messages are kept while they are useful and then deleted. Your rights Under the GDPR and the Data Protection Acts 1988 to 2018, you can ask us: for a copy of the personal data we hold about you; to correct it if it is wrong; to delete it, where we no longer need to keep it; to limit how we use it, or to stop using it for a purpose you object to; for a copy in a format you can take to another business. Where we rely on your consent, you can withdraw it at any time. Email theteam@customersupport.care and we will respond within one month, which is the time the GDPR allows. If you are not satisfied with how we have handled your data, you can complain to the Data Protection Commission, Ireland's data protection regulator, at dataprotection.ie . Security The website and checkout run over encrypted connections, and access to order records is limited to the people who need it. No method of sending information over the internet is completely secure, but we take reasonable steps to protect yours. Children This store is intended for adults. We do not knowingly collect personal data from children. Cookies How the website uses cookies, and how to change what you allow, is set out in our cookie policy . Changes to this policy If this policy changes, the date at the top of the page changes with it. Contact us GardenEdge Ireland, a division of Caruso Consulting Co Ltd Ireland office: Charlemont Exchange, Charlemont St, Dublin, D02 VN88, Ireland Registered office: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://gardenedge.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from GardenEdge Ireland.",
    "content": "Terms & Conditions Last updated 25 September 2026. This page describes how this shop works in plain English. It is not legal advice. These terms govern your use of gardenedge.irish and any purchase you make from GardenEdge Ireland , a brand operated by Caruso Consulting Co Ltd, a limited liability company incorporated in Thailand (\"we\", \"us\" or \"our\"). By using the website or placing an order, you agree to them. Using the website You may use the website for lawful purposes only. You agree not to: use it in a way that breaks any law or regulation; try to gain unauthorised access to our systems or interfere with how the site works; copy or redistribute our text, images, branding or design without our written permission; give false information or pretend to be someone else. Products and descriptions We describe our products as accurately as we can, including materials, face heights, section lengths and what comes in the pack. Edging is sold per metre in standard sections, and nothing is cut or made to order. Photographs are for illustration, and small differences in colour and finish can occur. Corten steel is supplied to weather, so its colour changes over time by design. Prices All prices are shown in euro, and the price in your cart, including any delivery charge, is the price you pay at checkout. If we find a mistake in the price of an order you have placed, we will contact you before it ships to ask whether you want to go ahead at the correct price. Ordering Order processing. Once your payment has cleared, orders are usually handled within 24 to 48 hours. Contacting us. You can message us at any time and we usually reply within one working day. Delivery times. See our shipping page . Your order and our contract Placing an order is an offer to buy. The contract is formed when we confirm and ship your order. We may refuse or cancel an order, for example where stock is not available or we suspect fraud. If we cancel an order you have paid for, we refund it in full. Please give accurate delivery and contact details. We deliver to addresses in Ireland only, and we are not responsible for delays caused by incorrect information. Payment and security Payment is taken at checkout by Stripe or PayPal over an encrypted connection. We never receive or store your full card details. Shipping, returns and cancellations Our Shipping and Refunds & Returns pages set out delivery times and costs, your 15 days from delivery to change your mind (one more than the 14 days Irish and EU law give you), and the full return and refund conditions. They form part of these terms. Limitation of liability To the extent the law allows, our total liability for any order is limited to the amount you paid for the products in it, and we are not liable for indirect or consequential loss. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, for fraud, and your rights under the Consumer Rights Act 2022. See also our Limited Liability Indemnity . Governing law These terms are governed by the law of Ireland, and the Irish courts can hear disputes about them. You can also bring a claim through the Small Claims procedure of the District Court. This does not take away any protection you have as a consumer that cannot be set aside by agreement. Changes to these terms We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order. Contact us GardenEdge Ireland, a division of Caruso Consulting Co Ltd Ireland office: Charlemont Exchange, Charlemont St, Dublin, D02 VN88, Ireland Registered office: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://gardenedge.irish/terms-and-conditions/"
  }
}